Diploma in Hospitality Management (Hotel Operations) - SIT50422

Key Information

Duration

1 Year

Intake Dates

May, August

Learning Mode

Blended

Course Overview

This course prepares students for supervisory or managerial roles in hospitality by developing practical skills in customer service, operations, finance, legal compliance, and event planning. Learners gain hands-on experience in areas like room preparation, valet services, and reception management, with a strong focus on hygiene, safety, communication, and team leadership.

Entry Requirement

To enroll to The Diploma of Hospitality Management (Culinary) at Australasian Academy, students must
meet the following eligibility criteria:
  • Successful completion of Certificate III in Hospitality

Learning Outcomes

  • Deliver and manage consistent, high-quality customer service experiences.
  • Establish, maintain, and enhance professional business relationships.
  • Identify legal risks and ensure compliance with relevant laws and regulations.
  • Implement and monitor workplace health and safety (WHS) practices.
  • Lead, manage, and motivate teams to achieve organizational goals.
  • Resolve conflicts effectively using negotiation and communication skills.
  • Prepare, monitor, and manage operational and financial budgets.
  • Coordinate daily work operations, including rostering and staff supervision.
  • Apply hygienic practices in hospitality services to maintain safety standards.
  • Plan, organize, and deliver in-house events and provide accurate visitor information

Employment Opportunities After Completing



 

Career Roles Available

  • Unit Manager (Catering Operations)/Supervisor 
  • Restaurant Manager/Supervisor 
  • Hotel or Motel Manager/Supervisor 
  • Catering Operations Manager/Supervisor 
  • Club or Pub Manager/Supervisor 
  • Café or Coffee Shop Manager/Supervisor 
  • Accommodation Services Supervisor
  • Food and Beverage Supervisor or Manager
Domestic Fee

LKR 680,000

Royalty Fees

1500 AUD